Frequently Asked Questions
Everything you need to know about your sweet delivery.
How long will it take for my candy to arrive?
Orders are typically processed within 1-2 business days. Shipping times vary by location, but most North American customers receive their treats within 3-7 business days.
Do you ship internationally?
Yes, Candy Funhouse ships worldwide! Shipping costs and delivery times for international orders are calculated at checkout based on your specific location.
What is your policy on heat-sensitive items?
During warmer months, we recommend adding an insulated cold pack to your order to prevent melting. Please note that we cannot be held responsible for melted products if cold packs were not utilized.
Can I return food items if I change my mind?
To ensure the safety of our customers, we cannot accept returns on food products. However, if your order arrived damaged or incorrect, please contact our support team within 48 hours of delivery.
How do I check the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly to your door.
Do you offer bulk discounts for events or parties?
Absolutely! We offer a wide variety of bulk candy options. For extra-large corporate orders or special events, please contact our wholesale department for custom pricing.