Returns & Exchanges

Due to the perishable nature of our products, Candy Funhouse cannot accept returns on food items to ensure the safety and quality for all customers. If your order arrives damaged or incorrect, please reach out to our Sweet Support team within 7 days of delivery for a resolution.

Return Process

• 1.
  Inspect Your Treats

  Upon arrival, carefully check your candy haul for any signs of transit damage or missing items from your packing slip.

• 2.
  Contact Sweet Support

  Email our team with your order number and clear photos of any damaged products or shipping concerns to initiate a claim.

• 3.
  Review Process

  Our team will review your submission within 48 hours to determine eligibility for a replacement or store credit based on the issue reported.

• 4.
  Resolution

  Once approved, we will process your replacement shipment or issue a digital gift card so you can get back to enjoying your favorite sweets.